FAMILY
OWNED and OPERATED SMALL BUSINESS
J-Systems is a family owned and operated business soon
to celebrate its’ 10th year. These years of successful growth are
a direct result of the dedication and commitment we provide each and every
one of our customers. Listening, responding, and utilizing customer driven
feedback is of the utmost importance.
PERSONALIZED
PRE and POST SALES SUPPORT
Each customer whether they are a new or existing receives
the same level of care and dedication. They receive patient, knowledgeable
support to answer any question or concern to ensure that the solution
being recommended fits their needs. If we don't have a solution at hand,
we will always tell you this upfront and, if possible, then try and find
or create the right solution.
CELEBRATING
10-YEARS OF GROWTH AND KNOWLEDGE
After 10-years of designing and manufacturing both standard
and custom harsh duty solutions for remote video monitoring systems, we
have developed a vast archive of knowledge. Simply put, we know what works
and what doesn't eliminating the need for customers to find out the hard
way. These attributes are what we define as experience and what sets us
apart from our competitors.
CONTINUIOUS
INNOVATION
To keep pace with the industry we continue to develop
and offer new and unique products. Many of these products are a result
of customer driven feedback and input. We listen to what our customers
tell us about our products and work to incorporate these ideas into updates,
future releases and new product designs. A key example of this is our
IP based PTZ control systems which allow control of a multi-megapixel
camera in an outdoor environment via IP which is very unique, open and
flexible.
CUSTOM
ENGINEERED SOLUTIONS
We receive numerous requests from new or potential customers for custom
engineered solutions. Every situation is different; some projects require
minor modifications while others are a complete product design. The way
this is handled is quite simple; we will hold an initial discussion regarding
the project and determine if there is a fit. Provided a fit exists, we
will ask that customer to provide a written description of their requirements.
After this we will begin to form a quote and finally deliver this proposal
for review. For most situations, there is never a large minimum order
quantity required.
COMPLETE,
INTEGRATED SOLUTIONS
Our
customers appreciate the fact that we supply complete, fully tested systems
as opposed to a "box of parts". Many of our customers are technically
qualified to set up IP cameras and other complex systems, but some are
not, so providing fully tested systems makes field work easier and requires
less time. The time saved can multiply into days depending upon what the
"missing" items are. |
